Archive for the True Customer Services Category

Posted in True Customer Services, thoughts on November 3, 2009 by 2netleachon

Here I am again, checking all the available job postings in oDesk. Why??? I am at a point again where the online jobs are more interesting than my regular job.

It was never about the pay but I guess part of it now has something to do with the pay. Maybe just maybe if  I get a $5 per hour project which could work as full time then I can give that resignation letter that I have in mind.

Setting up a Mini-Call Center of your own

Posted in True Customer Services, Work on January 29, 2009 by 2netleachon

It’s sad that I had to finish the project with Armando (his name sounds like those of Mexican telenovelas). He was a good employer. I just didn’t have that much time.

It was fun though. I was my own mini-call-center. It was my first home-based project. The project inspired me to venture on the idea of setting a home-based call center. None of that PABX phones.

Things to do:
1. Get a Skype account with a phone number attached. You can have the calls forwarded to it.
2. Find a chat support service, there are several for free and I used IntelliliveHelp. Offer the link to you client. You can use this link to different websites since you can track which website is the incoming chat coming from. Also, it can track the visitors of the site.

That is simple customer service for an inbound account. Phone and Chat. Emails will need to be provided by the client as it is their domain. If you get one then just forward them to you Gmail account and you can reply using the given address.

It’s best to create your website to be more business like. Prospective clients will know that you are serious with the project and your home-based business.

Set-up is quick and easy. You just have to put your heart in it.

Psychotherapist Emails

Posted in True Customer Services, Work with tags on November 17, 2008 by 2netleachon

I was able to get another project. This time I need to create a database of Psychotherapists in Washington. I am having more logged in time at ODesk and this means that I will be earning a few more. I am still trying to get a few more but with a higher hourly rate. It may take a while but I am determined that I will be able to get it.

I am still waiting for another one who interviewed me last week. It also requires 6 hours a day. I’ll be working most of the time during the day to be able to accommodate the online work I have. Most of the data entry and blog writing will be done when I am at the office. I know that this will work out, because it has to.

Layout – True Customer Service/doodlekit

Posted in True Customer Services on November 12, 2008 by 2netleachon

I changed the layout design of the website based from the comments of my niece. It is easier now to access the pages though I have not finished creating the content of some of the pages. Hopefully, this can attract buyers from ODesk when I post the link in my cover letter. The layour change is still minimal. I am still having second thoughts I will be getting a paid website. May be when I get more clients, I’ll get myself a paid website.

Gay City Guide

Posted in True Customer Services, Work with tags on November 12, 2008 by 2netleachon

My being included in the gay and lesbian community has it’s advantages. I was hired to write a gay city guide. Though I am still in their trial period, I hope my few logged hours will be paid.

I was asked to write a city guide for London, Phuket and San Diego. Much to my surprise I did not know that Phuket was a popular place for the gay community.

I submitted the 3 city guides. I just wish that I will be able to pass their trial period to have the full list of 40 cities since they are not paying per city but by the hour.

I really need to get this online job rolling. Bills are piling up.

True Customer Services

Posted in True Customer Services, Work with tags on November 8, 2008 by 2netleachon

Because I want to make a career out of the online jobs, I decided to take it a step further. I am trying to put together a free website from DoodleKit. I might change this when I am able to get another job from ODesk. I saw a website that cost PHP60.00 per month. Hopefully, I get other projects. I think it’s easier to create website if it has the ready made tools since I am not well versed with HTML and all that.

I am promoting the service that I can provide through the DoodleKit website. Mostly customer service since that has been my line of work for years. I am hoping that I will be able to generate clients and just work from home. I really feel that working from home will be easier and less expensive. The more projects you get the more income you have and you can increase your rate. My starting rate is really low. I am just charging $1.39/hr and 10% of it goes to ODesk. My take home pay is $1.25 an hour.

On the website of True Customer Services, it has different packages for services that our needed. I am happy that I am able to add a few things in there like Live Chat and a Contact Us box.

I really want this to work out because this can be an additional income for us. There are so many bills to pay and we want most of them to be paid by this year or at least to lessen them.

I’ll keep looking for what is out there for me in the online job market.